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Ordering the photobook

4. Ordering

a. In what ways can I order my photobook?
b. Where do I have to send my burnt CD?
c. How long will it take for my photobook to be sent to me?
d. Can I order several photobooks at the same time?
e. Can I order several copies of the one photobook?
f. Can I re-order a photobook, or do I have to re-burn a CD again for this?
g. Can corrections be made to the photobook after ordering?
h. What methods of payment do you accept?


a. In what ways can I order my photobook?

You can either send us the created book via the Internet, or burn it onto a CD and send it to us by post. >>> to the top

b. Wo muss ich meine gebrannte CD hinschicken?

o order, please send your burnt CD in a padded envelope to the following address:

PhotoBookWorld
Esser Druck GmbH
Westliche Gewerbestraße 6
D-75015 Bretten

Please make sure that your sender details are clearly marked on the outside of the envelope. If possible, please add your delivery note so that we can process your order more quickly. You do not have to print out an order form. All of the necessary information is contained in the order file. >>> to the top

c. How long will it take for my photobook to be sent to me?

The time from receiving your order until delivery is about 5 working days. >>> to the top

d. Can I order several photobooks at the same time?

If you would like to order several different books, simply burn all of the order files onto one CD and post this to us.
We will, in any case, attempt to combine your books into one delivery in order to minimize postal costs. However, we cannot guarantee this >>> to the top

e. an I order several copies of the one photobook?

Yes! When ordering, you can select the number of copies of the book. >>> to the top

f. Can I re-order a photobook, or do I have to re-burn a CD again for this?

Our customers often order just one book and then, shortly after, want a repeat order of the same book.
We archive your data for 3 months from receipt of the order. During this period, you can easily re-order your book through the “Repeat order” section without having to re-burn the file and sent it in. >>> to the top

g. Can corrections be made to the photobook after ordering?

Unfortunately, corrections are no longer possible to your photobook after you have received the order confirmation from us by e-mail, as by this time it is already in production. It is therefore important that you verify that all images are in the desired sequence and format before sending us the order. Please also check the text for spelling mistakes and similar as these cannot be correct afterwards either. >>> to the top

h. What methods of payment do you accept?

Currently for orders within Germany, you can select payment by direct debit, by credit card, or payment in advance.

If you place an order with payment in advance, please wait for the order confirmation that we will send by e-mail. This will include your order number which you will need to quote exactly on your remittance.

If the purpose of transfer is not clearly stated, the payment allocation (and thus the delivery of your order) can be delayed!

If you have selected the direct debit option, we will debit the whole amount from your account ourselves after your order has been dispatched – you do not need to do anything. Credit card payments are particularly easy, as the total sum is debited automatically. >>> to the top

 
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Preisanpassung

Liebe PhotoBookWorld-Kunden,

da Fotobücher ab 01.01.2017 nicht mehr mit dem vergünstigten MWSt-Satz von 7 %
abgerechnet werden dürfen, sondern mit 19 % MwSt abgerechnet werden müssen,
waren wir gezwungen unsere Preise anzupassen.

Ihr PhotoBookWorld-Team


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